We are happy to offer a one time exchange or refund on any product purchased within the past 60 days - Love it or send it back!
Simply contact us at support@growfragrance.com using the same email address used to place your order. Please let us know the item and issue, and we'll make it right!
Returns
We will email you a pre-paid return shipping label to send the products back to us. Once we’ve received and inspected your return, we’ll send an email notifying you that the exchange/refund is complete. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / Non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.
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